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  3. DNS change and configuration

DNS change and configuration

A DNS is a piece of software or a physical machine, which enables your domain to be visible on the network, as well as having personalised e-mail addresses. Swizzonic allows you to use any DNS you wish at any time. Every domain registered with Swizzonic also has the option of using our DNS:

These DNS give you the possibility to enter customised configurations in order to manage your presence on the network. In this article, we will describe the various procedures you can adopt.

In particular, we will show you how:


Changing the DNS or configuring DNS zones can lead to serious malfunctions for all domain services and, in some cases, to the cancellation of products.

So make sure you make the correct changes or contact a technician you trust who can give you the best possible guidance.

  1. Access your customer area on
    If you do not remember how to do this, follow this guide.
  1. Select the domain name you wish to use
  1. Click on the icon Domain&DNS

DNS change

You can decide at any time to apply DNS managed by another provider to your domain, or to switch your domain back to Swizzonic's DNS. Here's how.

  1. In the Domains area click on DNS configuration
  1. Click on Start the DNS modifications
  1. Accept the conditions after reading the text carefully. Then click on Proceed

ATTENTION: By making a DNS change, all additional services on the domain will be deactivated and no refund will be possible.

  1. Enter your new DNS or select the default internal DNS from the drop-down menu if you want to restore the Swizzonic DNS. Click on Save
  1. From the control panel you will see the DNS you have asked to use for your domain


The control panel will show you the DNS you have asked to use.

To ensure that the DNS change is successful, always perform a WHOIS of your domain.

Setting up external hosting

The Swizzonic DNS allows you to use a hosting located on an external provider.

  1. From the DNS configuration page you have reached, delete the A record. Immediately afterwards, click the Add A record button
  1. If you wish to change the pointing of the entire hosting domain, leave the first field blank; enter the IP address; then click on Create/Edit

Within 24/48 hours of the change, your domain hosting will be redirected to the external server.

Configuration of an external mail server

Swizzonic DNS allows you to use e-mail on external servers

  1. From the DNS configuration page you have reached, delete the MX record. Immediately afterwards, click the Add MX Record button
  1. Select the type of MX you wish to use on the domain, between external and configured on the domain. Click on Create/Edit

Within 24/48 hours of the change, your domain's e-mails will be directed to the external server.

Advanced DNS configurations

With Swizzonic it is possible to further customise the DNS, so that different types of services, both internal and external, can be used.

The records you can create and edit are:

  • A Record: Normally used to link a host name to its IP address
  • MX Record: Used to connect a domain name to a mail server specific to that domain.
  • CNAME: Allows the seamless linking of one hostname to another hostname
  • AAAA: It is used to link a host name to its IPv6 address.
  • TXT: Adds readable comments to a DNS record. It is widely used for the use of SPF technology.
  • SRV: Identifies server, port and protocol type without the need to add specialised records
  • NS: Delegates the DNS zone to be managed by a DNS server other than the primary one. Used in particular for defining DNS zones on subdomains.
  • CAA: Allows you to declare which Certificate Authorities are authorised to issue SSL/TLS certificates for the domain

From the DNS Configuration section you have already reached, click on the Advanced Management tab.

You can directly edit the data of records already configured or add new records using the button at the bottom of the Add Record page. From this section, you will also be able to save a copy of your DNS zones as a text file or import a copy you already have (Useful in the event of a domain name transfer).

DNS zone backup

From the Advanced DNS Management, it is also possible to recover and restore the entire DNS zone. This can be useful if you have made mistakes when configuring DNS zones. The backup zone contains a maximum of 10 previous changes.

  1. From the Restore DNS area click on Proceed
  1. Select the zone backup you are interested in by clicking on Details; then click on Restore

In this way you can reset the DNS zones to the date of your choice with a single click.

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