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Customer Area
Customer area procedures
Reset password (manual procedure)

Reset password - manual procedure

If access to the Customer Area could not be restored via the automatic procedure, please follow these two steps to reset/restore your username and password for the Customer Area (Control Panel).

Please note that this is a manual process and the submitted information will need to be reviewed by our support team, which may take some time. Please, do not generate multiple tickets in a row, we will try to process your request as quickly as possible.

Step 1

Fill out the following fields

Step 2

Attach your identification documents/ID or company stamp with the signature
(Accepted formats: PDF, GIF, PNG or JPG)

Requests to reset the password to an email address not registered in the user account without a copy of ID (or stamp with signature in case of organizations) cannot be executed and will be rejected. To speed up the process, please fill in all fields and add necessary data.

User-ID:

First & Lastname:

Company:

Domain name:

Functional email address:

Your message:

Upload Max 15MB

I have read and understand the Statement regarding treatment of data to be contacted by Swizzonic.ch. Under any circumstances will your data be given to third parties.

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