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  3. Transferring the domain

Transferring the domain

On this page you will find:

How to transfer a .ch, .li, .eu, .com, .net, .org domain name

  1. Start the transfer from the Domain transfer.
    Enter the name of the domain you wish to transfer and click on Transfer
  1. At this point you will be asked whether you want to keep the current DNS or switch to the DNS.


Which option to choose?

  • By selecting I keep the current DNS, if your current provider allows it, you can keep services such as email and website active.
  • With the option I choose Swizzonic DNS, your current services will stop working, you will also have to recreate your mailboxes and publish the contents of your website. With this option, however, you have two different possibilities:
    • Activate Swizzonic's standard DNS zone and wait for the transfer to recreate your services
    • Preconfigure the DNS zone so that it addresses the current platform or external services you already use
  1. Once you have made your choice of DNS, you will be asked to enter all the domain ownership data on the next screen.


During the transfer phase, it is not possible to change any domain ownership information. You will be able to change this information once the domain has landed on (see guide How to change the owner of a domain).

  1. Complete the first part of the transfer procedure by choosing your preferred payment method.
  1. After payment has been made, an email will be sent to the recipient's address asking him/her to enter the AUTH-CODE (authorisation code) via a link.


Once the auth-code has been entered, it will no longer be possible to block the transfer, which will be completed automatically within the timeframe set by the authorities.

Then make sure that you have started the transfer with the correct data.

The transfer time is approximately 5 working days.

General information to be checked BEFORE starting the transfer

In any case of transfer and for any extension, carry out the checklist below to be safe from slowdowns or refusals on the transfer:

  • Check the expiry date of the domain you wish to transfer: We recommend launching the transfer only if the domain has not expired, otherwise the procedure may fail.
  • Check domain status from the page WHOIS: If the domain is not in OK or ACTIVE status, it cannot be transferred and you will have to request a status change from the current domain manager.
  • Check the date of registration of the domain: you can transfer .com, .net, .org domains only if they have been registered for more than 60 days
  • Checks the operation of Owner and Admin email addresses: if the contact email addresses are not working, the transfer cannot be completed.
    ATTENTION: According to ICANN's international rules, changing the email address of a .com, .net, .org puts the domain in a blocked status (client transfer prohibited) for 60 days. Click here for details.
  • Unlock your domain: If you have previously blocked the domain from transfers or if you have activated Private Whois, contact your provider to request a domain update. Please note that it is not possible to transfer domains registered in private mode. (Private WHOIS)


The operation of transferring domains from one provider to another should not be confused with moving a domain from one Control Panel to another. In the latter case, it is sufficient to open a service request from the current panel, choosing the option Request for product bundling

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